For ambitious UK businesses

Websites, apps and AI. Built around you.

We help you win customers and simplify everyday work with websites, online stores, business apps and connected systems.

See our work Help us define your ambition

AI-generated restaurant interior with curved walnut ceiling ribs, amber lighting and evening city views.

Websites & eCommerceHigh-performing websites that convert.Business Apps & PlatformsPurpose-built tools for customers and teams.AI & AutomationPractical AI with clear human oversight.Integrations & DataConnected systems and reliable information.

We build websites, apps, commerce and automation around your business.

Websites and commerce for your customers. Business apps and automation for your team. Shaped around the way your business works.

Explore our services

Good design.
Connected thinking.

Six ways to shape a better digital experience, from how people first find you to how your team works behind the scenes.

Original illustrative renovation interior with a terracotta arch, cobalt lounge chair and sunlit courtyard, created for the fictional Haven website concept.

Web Design & Development

A distinctive website. A clear way forward.

From the first page structure to the enquiry journey, plan a website around what your customers need to find, understand and do.

Explore Web Design & Development

Illustrative homeware collection, not client products.

eCommerce

Make room for your next order.

Shape product discovery, product information and checkout around your catalogue, customers and day-to-day operations.

Explore eCommerce

AI-generated illustrative scene of a renovation team reviewing project details on a tablet in a British terraced-home extension.

Business Applications

One place for the work that matters.

Customer portals and internal browser-based applications, shaped around roles, tasks and the information people need.

Explore Business Applications

AI-generated illustrative scene of an independent UK florist handling customer enquiries on a laptop while a colleague prepares flowers.

AI & Automation

Give repetitive work a better route.

Start with a specific task. Define useful inputs, human review and a clear handover when the system needs help.

Explore AI & Automation

A connected business.

Source of truth
Validate the handover
Update the destination

Compatibility, permissions, duplicate prevention and recovery need evidence.

Integrations & Data

Let your systems work together.

Explore the connections between your website, customer records, bookings and operations, with access and ownership agreed first.

Explore Integrations & Data

Brand Identity

Make every touchpoint feel like you.

Connect your logo, typography, colour and digital direction through an identity that people can recognise and your team can use.

Explore Brand Identity

Service visuals and workflow diagrams are illustrative, not client project evidence.

Your sector.
Understood in context.

Different customers ask different questions. Explore the existing industry pages, practical ideas and design starting points.

Restaurants & Hospitality

Menus, booking journeys and a sense of place.

Professional Services

Explain expertise. Make the right enquiry easier.

Retail & eCommerce

Connect discovery, buying and fulfilment.

Home Improvement

Show the work and clarify the next conversation.

Illustrative sector imagery, not client premises.

Explore all industries

Find your business sector

A considered process.
A shared understanding.

From the first conversation to the work after launch. The proposal defines the scope, responsibilities and support arrangements.

Illustrative studio collaboration scene; fictional people. — Studio concept. Fictional collaborators.

Discovery
Understand the business, audience and current systems. Record the problem the work needs to solve.
Strategy
Agree priorities, scope and how the project will be assessed. Identify dependencies before committing to a plan.
UX/UI Design
Map the key journeys and review representative mobile and desktop screens before building.
Development
Build the agreed pages and functionality. Review working increments and connections with suitable test data.
Testing
Check the agreed journeys, forms, accessibility basics, responsive layouts and release requirements.
Launch
Review readiness, ownership and recovery arrangements. Publish when the agreed checks and approvals are complete.
Ongoing Support
Agree the care, monitoring, updates and response arrangements your business needs after launch.

Technology with
a practical purpose.

The right approach depends on your users, existing tools and the work the system needs to support.

Customer-facing experiences

Responsive websites, product journeys and clear enquiry routes that people can use across devices.

Websites & development

Applications for real tasks

Browser-based tools for customers and teams, with roles, records and workflows defined during discovery.

Business applications

Connections with ownership

Integrations and automation scoped around supported access, data quality and who handles the exceptions.

Integrations & data

Behind this website

BrandFlame’s own site uses TypeScript, Hono and Cloudflare Workers with D1. A client project’s technology is selected and confirmed in its scope.

People behind
the decisions.

Meet BrandFlame’s team, explore how we work and discuss who would be involved in your project.

Clear responsibilities matter from the first conversation through to handover.

Meet BrandFlame

Clear thinking.
Considered design.
Useful technology.

Clear responsibilities, from discovery to handover.

Put technology
to work.

Explore illustrative websites and stores, then try the AI guide and approval workflow.

Fictional UK advisory website concept with bold black typography, cobalt-blue details and a conversation in a brick-built studio.

WebsitesDesign concept

Turn interest into enquiries.

Clear service pages and a direct route to a consultation help customers take the next step.

Explore the website concept

Fictional UK homeware shop concept with red and blue ceramics, a British kitchen setting and product prices in pounds.

eCommerceDesign concept

Make buying feel simple.

Useful product information and a straightforward checkout help customers find what they need and buy with confidence.

Explore the store concept

AI assistants & automationIllustrative concept

Start with a useful answer.

Help customers explain what they need, gather useful details and hand over to your team when needed.

Try our AI project guide

See an example conversation

BrandFlame project guideExample conversation

A useful first conversation.From a business goal to a clearer plan.

I want my website to bring in more enquiries.

Tell me about your business and what you’d like to improve. We’ll work out the most useful next steps.

Your goal. Your business. Your priorities.

Business apps & integrationsIllustrative concept

Keep your team in sync.

Bring enquiries, customer details and approvals into one workspace, with a clear next action for your team.

Explore the full workflow demo

Try the approval demo

Home & Co · Enquiry workspaceInteractive demo

One request. A clear next step.Home renovation consultation · Next week

Try an example request Complete details Missing address

Ready for team review

The project brief and visit address are ready. Your team checks the request before confirming a visit.

Better questions.
Better project conversations.

Explore practical UK buyer guides alongside the existing Insights collection.

Website project costs in the UK: what to budget for

A useful website budget starts with the work your business needs. Separate the build from the costs of running it, then compare proposals against the same brief.

Choosing a web design agency: questions, evidence and ownership

Choose the team that can explain the work, show relevant evidence and make responsibilities clear. An attractive portfolio is a useful starting point, not the whole decision.

Planning a website redesign: launch and handover checklist

A redesign changes a working part of your business. Agree what needs to improve, what must keep working and how the team will check the replacement before launch.

Website, web app or mobile app: which does your business need?

Choose around the job people need to do. A clear website, a customer portal and an app used by a field team can share a brand while solving very different problems.

Illustrative scene of a consultant and client reviewing project documents together in a sunlit meeting room.

Build a client portal your customers will actually use

Bring project updates, documents and customer actions into one clear place. A practical guide to defining a client portal your team can keep current.

Read the article

Keep online orders moving from payment to dispatch

Connect checkout with the work in your stockroom. Define preparation stages, handle exceptions and keep customer updates aligned with what has happened.

Read the article

Manage restaurant booking changes without double work

Keep requests, confirmed bookings and the dining-room plan aligned when guests change their time or party size. A practical workflow for restaurant teams.

Read the article

Explore all Insights

Questions before we start.

Straight answers. Anything else, just ask.

Who do you work with?

We work with ambitious UK businesses across building, property, professional services, health, ecommerce, hospitality, local services and technology. You can begin with a proven design starting point or ask us to create something completely bespoke.

How much does a website cost?

Every project is quoted as a fixed price after a short call, once we understand the design route, content, features and integrations you need. The quote separates the build, optional integrations and ongoing care. Changes outside the agreed scope are quoted before work begins.

How do updates work after launch?

Where included in your plan, a site assistant can prepare content and image updates for your team to review. Publishing permissions, supported changes, usage limits and human support are agreed in your care plan. Larger features are scoped separately.

How long does it take?

Most websites launch within a few weeks of kick-off. Sites with booking systems, portals or apps take longer. You get a dated plan before we start, and we keep to it.

Do you do SEO?

Every site is built to be discoverable from day one: fast pages, a clear structure for products and services, structured data that search engines understand, and copy based on what customers actually search for. Ongoing search optimisation and content are available as a monthly plan.

Will I own the website?

Yes. You own the domain, the design, the content and the code. If you ever want to move it elsewhere, we hand everything over. No lock-in.

Can you redesign my existing site without losing my rankings?

We audit existing pages, preserve useful URLs, map redirects where needed and check the launch in Search Console when access is available. This reduces migration risk, but no redesign can guarantee unchanged rankings or traffic.

Do you only work with London businesses?

We are based in London and work with businesses across the UK. Everything happens over video calls, a shared project space and your agent, so distance is not a problem.

Selected projects & experience

BrandFlame client projects, alongside experience gained through a founder’s separate company.

BrandFlame project
BrandFlame project
BrandFlame project
Founder’s separate company
Founder’s separate company

What would you like your business to do next?

Tell us what you have in mind. We’ll email you to arrange a short discovery call.

Prefer email? info@brandflame.co.uk

What happens next

We read your message and review your current digital presence and goals.
We book a thirty-minute video call at a time that suits your week.
Once the scope is agreed, we’ll set out the proposed work, costs and schedule in writing.

We’ll review your enquiry and get in touch to discuss the next steps.

How we price your project